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RETURN POLICY

What is your return policy?

We have a 14-day return policy, to be eligible for a return, your candle must be in the same condition that you received it, unused, and in its original packaging. Returns on wholesale orders are not accepted. 

Exchanges

We only accept exchanges for damaged items. If you would like to exchange your candle please contact first.

Damaged Stock

Due to the delicate nature of the our candles, stock can sometimes arrive damaged due to postage and handling if dropped in transit, please email us at  kumehstudio@gmail.com and we are more than happy for you to return the damaged stock for a replacement candle.

Processing

If your refund is approved, you’ll be automatically refunded on your original payment method. 

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